Returns & Exchanges
We want you to be completely satisfied with your KitchenAid purchase, which is why we offer a 30-day return policy on most countertop appliances and kitchenware. If your item is not performing as expected, we are committed to making it right through a simple return or exchange process.
Initiate Your Return
Visit our online Return Center and enter your order number and email address to select the items you wish to send back.
Print Shipping Label
Once your request is approved, download and print the prepaid shipping label provided via email and attach it securely to your package.
Pack Your Products
Place the items in their original packaging, including all accessories, manuals, and protective inserts to ensure a safe transit.
Drop Off & Refund
Drop your package at any authorized carrier location; your refund will be processed to the original payment method within 7-10 business days of receipt.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing